Questions and answers

Investments
Withdrawal of funds
Partner program

Who can participate in the program? Do you engage investors from all countries?

Any natural or legal person who has reached the age of 18 from any country can open an account in our company and we will be happy to see investors from anywhere in the world.

May I have multiple accounts in your program?

Each participant can have only one Comfort-Way account.

How to create a Comfort-Way account?

Please follow the "Register" link, fill in all the fields and click the Register button.

I share the computer with other members of my family. May each of us have a separate Comfort-Way account?

Yes, each of you can create a separate account on the Comfort-Way, provided you are not in partnership.

Will accounts without investment be deleted?

No, your account without investment will not be deleted, unless you ask us to do so.

Where is the history of my operations to be found?

You can check the history of your operations in your account.

How much does it cost to open an account in your company?

Opening an account in our company is absolutely free. We don't apply any service fee.

Do I need to provide documents to create an account?

No. We don't apply any service fee and do not require verification accounts.

Do I have to provide any ID to work with the Comfort-Way?

Your participation in the Comfort-Way is absolutely confidential. You don't have to provide any documents.

How reliable is the Comfort Way in terms of personal data and money security?

Comfort-Way pays great attention to security and privacy. All information on the website is protected. Comfort-Way does not disclose personal data of customers to third parties. Your participation is strictly confidential.

Do you have protection against DDOS attacks?

Yes, we use powerful protection against DDOS attacks. Our international web servers are protected by DDOS Guard, the world's largest and most reliable provider of DDOS protection.

How can I increase the security of my Comfort-Way personal account?

To improve the security, please, follow these simple guidelines: Do not share your use rname, password and other personal information with third parties. Use reliable passwords (letters, numbers, special characters). Do not click on links received in messages from dubious senders.

How can I contact you in case of an emergency?

If you face any technical issues or have questions, please contact us using the online support by sending a request to the support service or call us using the numbers given on the website.

I have forgotten / lost my account password. What are my steps?

Please use the password recovery function via e-mail.

I have forgotten my user name on Comfort-Way. What are my steps?

Please send a request to the support service, using the e-mail given during registration.

I have changed the account number in the payment system. How can I change it in the Comfort-Way?

You can change the account number of the payment system in your personal account on the page "Payment details".

I became a victim of fraud. What are my steps?

If you find that your account has been hacked, report it immediately to Comfort-Way support service. Please change your e-mail and Comfort-Way account password as soon as possible.

Who are you?

Comfort-Way is a national company headquartered in Belgium, founded in January 2011.

What is your main activity?

Comfort-Way is one of the major market leaders in the provision of transfers throughout Europe.

What time does it take for the funds to be credited to my Comfort-Way account upon the payment confirmation?

As a rule, funds are credited to the personal account balance instantly. In some cases it can take up to 24 hours. If within 24 hours after the transfer of funds they were not credited, please send a request to the support service specifying the payment details. Undoubtedly, your problem will be solved.

What are the minimum and maximum investment amounts?

Minimum deposit is 10 US Dollars. Maximum is not limited. The more is your amount the more you earn.

What should I do if I do not have any account in any of the specified payment systems?

You can easily create this account:

I do not have funds in any of the payment systems you cooperate with?

You can easily exchange or transfer money to any payment system. Internet offers hundreds of online exchangers. Monitoring of exchangers: bestchange.com.

May I have multiple deposits?

You can have an unlimited amount of deposits in our company.

Can I replenish the current deposit?

Yes, sure. You can replenish an already existing deposit using the "Replenish" button.

Are new deposits in the same account considered separately or are they simply added to the current deposit?

All new deposits will be considered separately. Crediting will be done on the date the deposit was opened. Deposit pooling is not possible.

Can I have several deposits made using various payment methods?

Yes, you can have an unlimited number of deposits using various payment systems.

How and when can I create a withdrawal request?

A request for withdrawal of funds can be created in your personal account on any working day or on weekends.

What time does the withdrawal of funds take?

The withdrawal can take from 1 minute to 24 working hours from the moment of registration of the request. Usually, it takes much less time.

What is the minimum withdrawal amount?

The minimum amount for withdrawal is only 1$, and the maximum is not limited.

May I withdraw funds in an e-currency which differs from the one they've been received in?

You can withdraw funds only in the same currency in which they were received. If you're using different payment systems you will see it in your personal account.

Can the Comfort-Way provide third parties with information about my income and transactions?

We act in accordance with the privacy policy. We do not disclose information about our users, including personal data, information about operations and income to anyone other than you.

Why do you use electronic payment systems?

Electronic payment systems make it possible to instantly and convenient transfer funds. The transaction fee is much lower than the fee for bank transfers. They also match very well to our business model, as these are easily exchangeable and affordable funds around the world.

Do you charge a fee for investment services?

No, we do not charge it.

Do you have a referral program?

Yes, sure. We have a 6-level referral system. You can have a stable extra income by inviting other people to the Comfort-Way.

How can i become a partner?

If you want to earn on the referral system, you just need to create an account, copy your referral link and share it with friends and acquaintances.

Do I need to have an active deposit to participate in the referral system?

No, you can participate in the referral system having no investment.

When will the referral bonus be credited to my personal account?

The referral bonus is credited immediately after your referral makes a deposit.

Can I change the person who invited me in my personal account?

You can send a request to the support service using your registered e-mail address.

Is it an obligation to invite new participants?

Invitation of new participants is not an obligation. You can attract referrals and get additional profit, or receive income only from your own investments.

When will I receive a profit from the invitation of participants?

Immediately after your referral makes a deposit.

Who can participate in the bonus program?

Participation in the bonus program is available to every registered participant who has an active deposit of at least 50$.

How can i receive a bonus?

To get the bonus, you have to complete the proposed tasks and send a report to the e-mail address -
bounty@comfort-way.com

What shall be specified in the report on completion of the task?

Please provide the following information in your report:

  • Your log-in
  • E-mail
  • Task
  • A link to the completed task (Your account\group in a social network (if it was a post), forum (if it is a comment))

What time it takes to receive a bonus upon completion of a task?

The bonus will be credited within 24 hours upon verification of the task completion by the administration.

How often can I complete the tasks?

The bonus program member can perform each task once every 72 hours.

How many tasks may i complete per day?

You can complete all tasks available in one day. They will be again available for completion in 72 hours.